A journey map is a visual diagram or visualization we use to document the steps a person goes through to accomplish a task or goal. This is a qualitative research exercise and we use it to unlock insights and opportunities to improve user experiences. We can visually identify the specific frustrating touch points and isolate friction for our teams.[Read more…] about What is a journey map?
WordPress VIP – BigWP Americas 2020
[Read more…] about Exposure is key to evidence-based decision making
I recently had the pleasure of giving a talk for the BigWP event in May of 2020. This was the first year they held it online as a virtual event. Usually, the event is live from San Francisco or New York. Thank you so much everyone for having me. I welcome questions or conversations after the event so please do reach out anytime!
Link to slides
Recording of the presentation:
My first opportunity to work with Google & XWP teams to build and design Web Stories (formerly known as AMP Stories for WordPress) was in 2018 during pre-ALPHA stages of development.
Immediately I am asking the team questions about how people were going to be consuming and sharing stories. Basically, what are we working towards? Having joined the team in the middle of some engagement as we worked through some development sprints I realized this needed to be clarified. Ideally we should all be pulling towards the same flag for efficiency and clear understanding. However when working at the edge of the web, sometimes that is part of the challenge too. At this stage we are working to make Stories Open Source and to empower 1/3 of the web with the ability to both own and publish their own stories using WordPress. Excellent work![Read more…] about Web Stories: How to Own, Share, Publish, Categorize, Search, Present, Consume, Advertise, Socialize, and Prevent Abuse on Potential Platforms
Documenting Web Stories ‘The WordPress Way‘ and sharing the UX tactics and strategies along the way…
This post will be updated frequently. Last Update: June 24th 2019
This is the beginning of our notes for some testing we are doing of early versions of AMP Stories. Specifically for the plugin for WordPress. We are working for the purpose of contributing to improving the exciting work being done. Some important UX work can make development work more concise and better informed thanks to usability testing and strategic UX tactics.
What is New with Web Stories for WordPress[Read more…] about Web Stories v1.2-RC1
This spring I spent time contributing to The WordPress Governance Project. WordPress has grown a lot over the course of my career. I have been working with WordPress and working on the web since 2004. Like many others, I have sacrificed personal time while feeling fortunate to be able to contribute back to the community in various roles. I currently work as a Consultant and UX Architect with some distinguished teams.[Read more…] about WordPress Governance UX
Documenting Web aka AMP Stories ‘The WordPress Way‘ and sharing the UX tactics and strategies along the way…
This post will be updated frequently. Last Update: June 24th, 2019.
[Read more…] about Web Stories: BETA
This is the beginning of an archive list of some testing we are doing of beta version(s) of Web Stories. We are working for the purpose of contributing to improving the exciting work being done. Some important UX work can make development work more concise and better informed thanks to usability testing and fundamental design practices.